At Saratoga Premium Epoxy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you contact us or interact with us through our website, phone system, or SMS/text messaging services powered by Grasshopper.

Information We Collect
We may collect the following information:

- Name  
- Phone number  
- Email address  
- Property address (for quotes or service requests)  
- Details about your flooring project  
- Communication preferences  
- Any information you provide through calls, texts, forms, or emails

How We Use Your Information
We use your information to:

- Respond to inquiries  
- Provide estimates and schedule services  
- Send appointment reminders or project updates  
- Communicate regarding your requested services  
- Improve customer service and operations  
- Maintain internal business records

SMS/Text Messaging Policy
By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Saratoga Premium Epoxy regarding quotes, scheduling, updates, and customer support.

- Message frequency varies based on your interaction with us.  
- Message and data rates may apply depending on your mobile carrier.  
- You may opt out at any time by replying STOP.  
- For help, reply HELP or contact us directly.

We do not sell or share your mobile number with third parties for marketing purposes.

Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only when necessary to:

- Process requested services  
- Work with trusted service providers who assist business operations  
- Comply with legal obligations

Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

Your Choices
You may request to update or delete your contact information by contacting us directly.

Contact Us
Saratoga Premium Epoxy  
Saratoga Springs, New York  
Phone: (518) 840-1051
Email: epoxy@spremiumepoxy.com
Website: www.spremiumepoxy.com

Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website or provided upon request.